Determination of Customer Satisfaction of Tax Service Office Services Using C4.5 and PSO

Tax Service Office is a work unit of the Directorate General of Taxation that carries out services in the field of taxation to the public, both registered and unregistered taxpayers, within the working area of the Directorate General of Taxes. The number of Primary Tax Service Offices in Indonesia,...

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Bibliographic Details
Main Authors: Ikhsan Romli, Fairuz Kharida, Chandra Naya
Format: Article
Language:Indonesian
Published: Ikatan Ahli Indormatika Indonesia 2020-04-01
Series:Jurnal RESTI (Rekayasa Sistem dan Teknologi Informasi)
Subjects:
Online Access:http://jurnal.iaii.or.id/index.php/RESTI/article/view/1718