Menguji Loyalitas Pelanggan Restoran
This study aims to examine the effect of service quality on satisfaction and its impact on the restaurant's ability to build customer loyalty. The sampling method used was accidental sampling. The analysis technique used was SEM PLS. The results showed that the quality of service had an impact...
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| Format: | Article |
| Language: | Indonesian |
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Universitas Kanjuruhan Malang
2018-08-01
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| Series: | Jurnal Ekonomi Modernisasi |
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| Online Access: | http://ejournal.unikama.ac.id/index.php/JEKO/article/view/2616 |