Customer Journey Construction of the Indonesian Open-Education Resources Platform
Indonesia Open-Educational Resources (IOER) need an approach to design a massive open online course (MOOC) interaction to accommodate users’ needs and suggestions. The purpose of this research is to implement customer journey as an alternative approach for developing a MOOC’s interaction design. An...
Main Authors: | , , , , |
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Format: | Article |
Language: | English |
Published: |
Kassel University Press
2019-12-01
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Series: | International Journal of Emerging Technologies in Learning (iJET) |
Subjects: | |
Online Access: | https://online-journals.org/index.php/i-jet/article/view/12045 |