Explaining IT Outsourcing Satisfaction using Domberger’s Theory: An SME Perspective

IT outsourcing has emerged as an important tool for enabling organizations to gain access to specific skills and services, focus on their core competencies, and reduce the cost of IT service provision. With the increasing number of IT outsourcing failures, it is timely to identify the determinants o...

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Bibliographic Details
Main Authors: Ching-Seng Yap, Yet-Mee Lim, Teck-Heang Lee
Format: Article
Language:English
Published: Universitas Gadjah Mada 2013-03-01
Series:Gadjah Mada International Journal of Business
Subjects:
Online Access:https://jurnal.ugm.ac.id/gamaijb/article/view/5400