Brand loyalty towards online accommodation booking platforms

This study investigates the brand loyalty of consumers in the online booking platform industry. The Mabalingwe Nature Reserve served as a case study, while the Moolla and Bisschoff brand loyalty model was used to measure brand loyalty across twelve antecedents. This study aimed to, firstly, validate...

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Bibliographic Details
Main Authors: Christo Bisschoff, Wehmeyer Joubert
Format: Article
Language:English
Published: LLC "CPC "Business Perspectives" 2020-04-01
Series:Innovative Marketing
Subjects:
Online Access:https://businessperspectives.org/images/pdf/applications/publishing/templates/article/assets/13317/IM_2020_02_Bisschoff.pdf