Postal survey methodology to assess patient satisfaction in a suburban emergency medical services system: an observational study

<p>Abstract</p> <p>Background</p> <p>Patient satisfaction is of growing importance to providers of emergency medical services (EMS). Prior reports of patient satisfaction have frequently used resource-intensive telephone follow-up to assess satisfaction. We determine th...

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Bibliographic Details
Main Authors: Gallo Paul, Collett Lindsey, Handel Daniel A, Lindsell Christopher J, Bernard Aaron W, Kaiser Kevin D, Locasto Donald
Format: Article
Language:English
Published: BMC 2007-06-01
Series:BMC Emergency Medicine
Online Access:http://www.biomedcentral.com/1471-227X/7/5