Patients’ Reported Reasons for Non-Use of an Internet-Based Patient-Provider Communication Service: Qualitative Interview Study
BackgroundThe adoption of Internet-based patient–provider communication services (IPPC) in health care has been slow. Patients want electronic communication, and the quality of health care can be improved by offering such IPPCs. However, the rate of enrollment in such service...
Main Authors: | , , , |
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Format: | Article |
Language: | English |
Published: |
JMIR Publications
2013-11-01
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Series: | Journal of Medical Internet Research |
Online Access: | http://www.jmir.org/2013/11/e246/ |