Patients’ Reported Reasons for Non-Use of an Internet-Based Patient-Provider Communication Service: Qualitative Interview Study

BackgroundThe adoption of Internet-based patient–provider communication services (IPPC) in health care has been slow. Patients want electronic communication, and the quality of health care can be improved by offering such IPPCs. However, the rate of enrollment in such service...

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Bibliographic Details
Main Authors: Varsi, Cecilie, Gammon, Deede, Wibe, Torunn, Ruland, Cornelia M
Format: Article
Language:English
Published: JMIR Publications 2013-11-01
Series:Journal of Medical Internet Research
Online Access:http://www.jmir.org/2013/11/e246/