Hierarchical Neural Regression Models for Customer Churn Prediction

As customers are the main assets of each industry, customer churn prediction is becoming a major task for companies to remain in competition with competitors. In the literature, the better applicability and efficiency of hierarchical data mining techniques has been reported. This paper considers thr...

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Bibliographic Details
Main Authors: Golshan Mohammadi, Reza Tavakkoli-Moghaddam, Mehrdad Mohammadi
Format: Article
Language:English
Published: Hindawi Limited 2013-01-01
Series:Journal of Engineering
Online Access:http://dx.doi.org/10.1155/2013/543940