A conversational case-based reasoning approach to assisting experts in solving professional problems
Nowadays, organizations attempt to retrieve, collect, preserve and manage knowledge and experience of experts in order to reuse them later and to promote innovation. In this sense, Experience Management is one of the important organizational issues. This article is discussed the main ideas of a futu...
| Main Authors: | , |
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| Format: | Article |
| Language: | English |
| Published: |
Hong Kong Bao Long Accounting & Secretarial Limited
2018-03-01
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| Series: | Knowledge Management & E-Learning: An International Journal |
| Online Access: | http://www.kmel-journal.org/ojs/index.php/online-publication/article/view/846/374 |