Servicescapes in Healthcare: A qualitative study on the elderly’s perception of an aged care facility
Objective: The paper aims to understand how the elderly perceive the healthcare services of their aged care facilities. This paper explores different dimensions of servicescape elements, which ultimately affect the development of healthcare services. Design: Both naturalistic observations and...
| Main Authors: | , , , |
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| Format: | Article |
| Language: | English |
| Published: |
ACHSM
2020-03-01
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| Series: | Asia Pacific Journal of Health Management |
| Subjects: | |
| Online Access: | https://journal.achsm.org.au/index.php/achsm/article/view/309 |