Measuring User Satisfaction of Educational Service Applications using Text Mining and Multicriteria Decision-Making Approach
Rapid growth of educational technology services today means that there are more applications in the market. Users may find it hard to choose the most suitable application, so they look for references. Experience shared in the form of text reviews and numerical rating can provide references. Text re-...
| Main Authors: | , , , |
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| Format: | Article |
| Language: | English |
| Published: |
Kassel University Press
2021-09-01
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| Series: | International Journal of Emerging Technologies in Learning (iJET) |
| Subjects: | |
| Online Access: | https://online-journals.org/index.php/i-jet/article/view/22939 |