The Influence of Costumers’ Personal Characteristics on their Satisfaction with the Food Industry

The subject of this research is the influence of numerous factors and variables on customer satisfaction, which is one of the main factors of the company’s competitiveness. The objective of the study, therefore, is to ascertain which factors and variables influence customer satisfaction and, as a re...

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Bibliographic Details
Main Authors: Petr Suchanek, Maria Kralova
Format: Article
Language:English
Published: Tomas Bata University in Zlín 2018-12-01
Series:Journal of Competitiveness
Subjects:
Online Access:https://www.cjournal.cz/files/311.pdf