A rough strength relational DEMATEL model for analysing the key success factors of hospital service quality
Successful management of hospital service quality (HSQ) is increasingly becoming strategic perspective of hospitals to excel in medical care within reasonable prices which is among the customers’/patients’ primary needs. Several key success factors (KSFs) can control the proper HSQ management and ma...
| Main Authors: | , , , |
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| Format: | Article |
| Language: | English |
| Published: |
Regional Association for Security and crisis management
2018-03-01
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| Series: | Decision Making: Applications in Management and Engineering |
| Subjects: | |
| Online Access: | https://www.dmame.org/index.php/dmame/article/view/5 |