Evaluating the Five Kaizen Success Measurements through Employees Work Improvement and its Effects on Overall Work and Quality of Services: Empirical Study of Insurance Companies in Jordan

<p>The study aimed to understand the impact of the five Kaizen success measurements (Organizational Policy and Awareness, Education and training, Cultural factors, Internal processes assessment and recognition) on the overall quality of work and the quality through by Employees Work Improvemen...

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Bibliographic Details
Main Authors: Majd Omoush, Monira Moflih, Reem Almetrami
Format: Article
Language:English
Published: EconJournals 2020-07-01
Series:International Review of Management and Marketing
Online Access:https://econjournals.com/index.php/irmm/article/view/9994