KONTRIBUSI SALURAN DISTRIBUSI DAN PELAYANAN TERHADAP KEPUASAN PELANGGAN KARGO DI GARUDA INDONESIA

This study aims to determine the relationship between distribution channels (delivery) and service (service) with customer satisfaction cargo PT. Garuda Indonesia. Population in this research is cargo agent that use Garuda cargo service at warehousing cargo at Cengkareng Airport. The research metho...

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Bibliographic Details
Main Author: Tjeri Hadjrillah
Format: Article
Language:English
Published: Prodi Manajemen Fakultas Ekonomi Universitas Pamulang 2018-10-01
Series:Efektif
Online Access:http://openjournal.unpam.ac.id/index.php/JEE/article/view/1996