Mining Public Opinion on Ride-Hailing Service Providers using Aspect-Based Sentiment Analysis

The use of ride-hailing services as a solution to current transportation problems is currently attracting much attention. Their benefits and convenience mean many people use them in their everyday lives and discuss them in the social media. As a result, ride-hailing service providers utilize soci...

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Bibliographic Details
Main Authors: Isti Surjandari, Reggia Aldiana Wayasti, Zulkarnain, Enrico Laoh, Annisa Marlin Masbar Rus, Irfan Prawiradinata
Format: Article
Language:English
Published: Universitas Indonesia 2019-07-01
Series:International Journal of Technology
Subjects:
Online Access:http://ijtech.eng.ui.ac.id/article/view/2860