Using Social Media to Identify Consumers’ Sentiments towards Attributes of Health Insurance during Enrollment Season
This study aims to identify sentiments that consumers have about health insurance by analyzing what they discuss on Twitter. The objective was to use sentiment analysis to identify attitudes consumers express towards health insurance and health care providers. We used an Application Programming Inte...
| Main Authors: | , |
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| Format: | Article |
| Language: | English |
| Published: |
MDPI AG
2019-05-01
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| Series: | Applied Sciences |
| Subjects: | |
| Online Access: | https://www.mdpi.com/2076-3417/9/10/2035 |