Endomarketing tools to evaluate and suggest efforts to the organizational climat of a public university library

This paper aims to propose improvements in a public university library from an organizational climateb survey, carried out in order to identify its weaknesses, expectations and aspirations, seeking an understanding of the internal relations and a survey of the needs. The direct interference of huma...

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Bibliographic Details
Main Author: Teresa Cristina Oliveira Peres
Format: Article
Language:English
Published: Universidade Estadual de Campinas 2012-01-01
Series:RDBCI: Revista Digital de Biblioteconomia e Ciência da Informação
Subjects:
Online Access:https://periodicos.sbu.unicamp.br/ojs/index.php/rdbci/article/view/1907