ANALISIS PENGARUH KUALITAS PRODUK DAN KUALITAS LAYANAN TERHADAP KEPUASAN KONSUMEN (Studi Pada Perumahan Komplek Amd Permai Banjarmasin)
The research aims to fi nd out and analyze the effect of product quality and service quality towards consumer’s satisfaction. This research technique is using purposive sampling, as a sampel is inhabitant in residence of perumahan komplek AMD Permai Banjarmasin which is analyze using do...
Main Authors: | , |
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Format: | Article |
Language: | Indonesian |
Published: |
Universitas Lambung Mangkurat
2016-04-01
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Series: | JWM: Jurnal Wawasan Manajemen |
Online Access: | http://jwm.unlam.ac.id/id/index.php/jwm/article/view/33 |