CROSS-SELLING AND UP-SELLING IN A BANK

Increasing competition on the banking market, as well as the desire to achieve maximum profits, means that banks are increasingly looking for methods that will allow them to increase sales. One of them turned out to be sales techniques such as cross selling and up selling, which undoubtedly increase...

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Bibliographic Details
Main Author: Julia Kwiatkowska
Format: Article
Language:English
Published: Nicolaus Copernicus University in Toruń 2019-05-01
Series:Copernican Journal of Finance & Accounting
Subjects:
Online Access:https://apcz.umk.pl/czasopisma/index.php/CJFA/article/view/20424