Employees in Total Quality Management

Companies have become very disillusioned with Total Quality Management (TQM) as a solution to their quality related problems. Part of the problem has been that companies' expectations from TQM is as a solution to their existing problems rather than as a new philosophy towards creating value for...

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Bibliographic Details
Main Authors: M. G. Matlhape, N. Lessing
Format: Article
Language:English
Published: AOSIS 2002-12-01
Series:Acta Commercii
Online Access:https://actacommercii.co.za/index.php/acta/article/view/19