A Bus Service Evaluation Method from Passenger’s Perspective Based on Satisfaction Surveys: A Case Study of Beijing, China

A Bus Service Evaluation Method from Passenger’s Perspective Based on Satisfaction Surveys: A Case Study of Beijing, China

As an important part of urban public transport, bus service quality is an important factor affecting the choice of passenger travel mode. This paper constructs a set of satisfaction evaluation indicator systems from the perspective of passenger perception, covering the whole travel process. It is co...

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Bibliographic Details
Main Authors: Jiancheng Weng, Xiaojian Di, Chang Wang, Jingjing Wang, Lizeng Mao
Format: Article
Language:English
Published: MDPI AG 2018-08-01
Series:Sustainability
Subjects:
public transport
passenger satisfaction
evaluation matrix
influencing factors
bus service quality
Online Access:http://www.mdpi.com/2071-1050/10/8/2723

Internet

http://www.mdpi.com/2071-1050/10/8/2723

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