Factors affecting customers selection of community pharmacies: The mediating effect of branded pharmacies and the moderating effect of demographics
This research aims to identify and evaluate different factors influencing the customer decision in selecting a community pharmacy in the city of Amman, and study the possible impact of branded pharmacy on the selection process. Five main factors were selected based on the literature review, includin...
Main Authors: | Dania A. Ghattas, Ghaith M. Al-Abdallah |
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Format: | Article |
Language: | English |
Published: |
Growing Science
2020-01-01
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Series: | Management Science Letters |
Subjects: | |
Online Access: | http://www.growingscience.com/msl/Vol10/msl_2019_396.pdf |
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