Factors affecting customers selection of community pharmacies: The mediating effect of branded pharmacies and the moderating effect of demographics

This research aims to identify and evaluate different factors influencing the customer decision in selecting a community pharmacy in the city of Amman, and study the possible impact of branded pharmacy on the selection process. Five main factors were selected based on the literature review, includin...

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Bibliographic Details
Main Authors: Dania A. Ghattas, Ghaith M. Al-Abdallah
Format: Article
Language:English
Published: Growing Science 2020-01-01
Series:Management Science Letters
Subjects:
Online Access:http://www.growingscience.com/msl/Vol10/msl_2019_396.pdf