Kualitas Pelayanan Dan Pengaruhnya Terhadap Loyalitas Pelanggan Yang Di Mediasi Oleh Kepuasan Di Bank Muamalat Jombang

Abstract Customer satisfaction is important to the company, because satisfied customers will ultimately become loyal customers and can promote what customers feel to other prospects. If the company can create maximum satisfaction to customers, then the company will be able to create loyal customer...

Full description

Bibliographic Details
Main Author: Chusnul Rofiah, Dwi Wahyuni
Format: Article
Language:Indonesian
Published: STIE PGRI Dewantara Jombang 2017-04-01
Series:Eksis: Jurnal Riset Ekonomi dan Bisnis
Online Access:https://ejournal.stiedewantara.ac.id/index.php/001/article/view/84