Kualitas Pelayanan Dan Pengaruhnya Terhadap Loyalitas Pelanggan Yang Di Mediasi Oleh Kepuasan Di Bank Muamalat Jombang
Abstract Customer satisfaction is important to the company, because satisfied customers will ultimately become loyal customers and can promote what customers feel to other prospects. If the company can create maximum satisfaction to customers, then the company will be able to create loyal customer...
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Format: | Article |
Language: | Indonesian |
Published: |
STIE PGRI Dewantara Jombang
2017-04-01
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Series: | Eksis: Jurnal Riset Ekonomi dan Bisnis |
Online Access: | https://ejournal.stiedewantara.ac.id/index.php/001/article/view/84 |