ANALISIS PENGARUH SIKAP KONSUMEN DAN NORMA SUBYEKTIF ATAS PELAYANAN TERHADAP NIAT MELAKUKAN PEMBELIAN ULANG PADA PERUSAHAAN FORWARDING
<p><em>In line with expanding of forwarding business, there are new companies established. Whereas their service remain the same but the quality of delivering service usually different. It caused the changing of customer from one provider of service to others easily. Hence to be able to...
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| Format: | Article |
| Language: | Indonesian |
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Universitas Kanjuruhan Malang
2008-05-01
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| Series: | Jurnal Ekonomi Modernisasi |
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| Online Access: | http://ejournal.unikama.ac.id/index.php/JEKO/article/view/881 |