Quality Function Deployment to Determine Physical Features of the Banks
Customers are the primary source of profitability in the organizations and hence taking into consideration their wants and needs are required for ensuring business units survival. This will be accomplished through offering of high quality services. 30 percent of total quality weight of Malcolm baldr...
| Main Authors: | , , |
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| Format: | Article |
| Language: | fas |
| Published: |
Allameh Tabataba'i University Press
2004-10-01
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| Series: | Muṭāli̒āt-i Mudīriyyat-i Ṣan̒atī |
| Online Access: | http://jims.atu.ac.ir/article_4372_39cfb9a7b49bb62508c00d59fb053b27.pdf |