Variability of Compet itive Factors in Air Transportation and Improving Customer Satisfaction with Service Innovation: A New "Mile + Time Score" Application
As in all the world, airlines transportation in our country is increasing every day. Rapid transport, reasonable price and high quality service is the reaso n for this increase. Both local and foreign airline companies have accelerated their activities as result of this r...
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| Format: | Article |
| Language: | English |
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Isarder
2015-03-01
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| Series: | İşletme Araştırmaları Dergisi |
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| Online Access: | http://isarder.org/isardercom/2015vol7issue1/vol.7_issue.1_article018_full_text.pdf |