Training and hospitality: A study at Juan Pessoa hotels, Paraíba, Brazil

Hospitality has been incorporated by the hotel industry and has become a practice used by hotels to provide a differentiated service. Thus, the overall objective of this research is to analyze a training policy carried out by hotels in the capital for the development of hospitality. Therefore, the b...

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Bibliographic Details
Main Authors: Thales Batista de Lima, Joelma Ferreira da Silva
Format: Article
Language:English
Published: Instituto Universitario de Investigaciones Turísticas 2018-06-01
Series:Investigaciones Turísticas
Subjects:
Online Access:https://investigacionesturisticas.ua.es/article/view/2018-n15-formacion-y-hospitalidad-un-estudio-en-hoteles-de-juan-pessoa-paraiba-brasil