Getting Started With Electronic Reference Statistics: Case Studies and Best Practices for Collection and Analysis
<div><p class="AbstractParagraph">Collecting reference statistics is an important facet of academic librarianship. Having accurate, shareable data about the services a library provides is key to understanding the needs of users and highlighting the importance of the library wit...
Main Authors: | Elaine H. Dean, Maureen Williams |
---|---|
Format: | Article |
Language: | English |
Published: |
University Library System, University of Pittsburgh
2013-10-01
|
Series: | Pennsylvania Libraries: Research & Practice |
Online Access: | http://palrap.org/ojs/index.php/palrap/article/view/16 |
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