Getting Started With Electronic Reference Statistics: Case Studies and Best Practices for Collection and Analysis

<div><p class="AbstractParagraph">Collecting reference statistics is an important facet of academic librarianship. Having accurate, shareable data about the services a library provides is key to understanding the needs of users and highlighting the importance of the library wit...

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Bibliographic Details
Main Authors: Elaine H. Dean, Maureen Williams
Format: Article
Language:English
Published: University Library System, University of Pittsburgh 2013-10-01
Series:Pennsylvania Libraries: Research & Practice
Online Access:http://palrap.org/ojs/index.php/palrap/article/view/16