Performance Evaluation of Qom Shahid Beheshti Hospital based on EFQM (European Foundation for Quality Management)

Background and Objectives: performance evaluation is an important tool for measuring achievement of an organization’ quality objectives and performance excellence. Among the models of organizational excellence currently used to evaluate the quality of services in hospitals, European Foundation for Q...

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Bibliographic Details
Main Authors: Mahmoud Parham, Mohammad Ali Fotouhi, Mahboube Jandaghi, Khadijeh Alipour Nodoushan
Format: Article
Language:fas
Published: Qom University of Medical Sciences 2013-07-01
Series:Majallah-i Dānishgāh-i ̒Ulūm-i Pizishkī-i Qum
Subjects:
Online Access:http://journal.muq.ac.ir/index.php/qumsj/article/view/609