A case study of patient journey mapping to identify gaps in healthcare: Learning from experience with cancer diagnosis and treatment
Journey mapping methods have a number of practical uses. One of the most promising applications in the area of healthcare is to apply patient journey mapping to identify a patient’s pathway through their healthcare journey. Nowhere is this more important than in the area of cancer care. With lengthy...
| Main Authors: | , , |
|---|---|
| Format: | Article |
| Language: | English |
| Published: |
Hong Kong Bao Long Accounting & Secretarial Limited
2020-12-01
|
| Series: | Knowledge Management & E-Learning: An International Journal |
| Subjects: | |
| Online Access: | https://www.kmel-journal.org/ojs/index.php/online-publication/article/view/454 |