Quality Assessment of Educational Services in the College of Education, University of Dammam, Using (SERVQUAL) Scale

The study aimed at measuring educational services quality at the College of Education in Damam as perceived by students. For this purpose a sample of 286 students was selected randomly. The findings revealed overall negative statistical significant gap between students perception and expectation and...

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Bibliographic Details
Main Authors: Khalid H. Al-shughibi, Mohammed S. Al-mekhlafie
Format: Article
Language:Arabic
Published: Sultan Qaboos University 2016-08-01
Series:Journal of Educational and Psychological Studies
Subjects:
Online Access:https://journals.squ.edu.om/index.php/jeps/article/view/978