Rules for selection of computer system to support customer relationships management

The number of support systems for business management on the Polish market is increasing. Because of that, enterprises are facing a more and more difficult dilemma: which solution to choose? This paper will present stages of the selection process of applications for customer relationships management...

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Bibliographic Details
Main Author: Dorota Buchnowska
Format: Article
Language:English
Published: University of Gdansk 2012-12-01
Series:Contemporary Economy
Subjects:
CRM
Online Access:http://www.wspolczesnagospodarka.pl/?p=547