Integration model of total quality management and six sigma in hospital quality management
Implementation of quality management is very important for hospitals to improve processes, solve problems, and reduce variations and errors in service, including through the implementation of popular Total Quality Management (TQM) and Six Sigma (SS) as new quality management strategies to i...
Main Authors: | , , |
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Format: | Article |
Language: | English |
Published: |
Growing Science
2021-01-01
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Series: | Management Science Letters |
Online Access: | http://www.growingscience.com/msl/Vol11/msl_2020_363.pdf |