Artificial intelligence-assisted reduction in patients’ waiting time for outpatient process: a retrospective cohort study

Abstract Background Many studies suggest that patient satisfaction is significantly negatively correlated with the waiting time. A well-designed healthcare system should not keep patients waiting too long for an appointment and consultation. However, in China, patients spend notable time waiting, an...

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Bibliographic Details
Main Authors: Xiaoqing Li, Dan Tian, Weihua Li, Bin Dong, Hansong Wang, Jiajun Yuan, Biru Li, Lei Shi, Xulin Lin, Liebin Zhao, Shijian Liu
Format: Article
Language:English
Published: BMC 2021-03-01
Series:BMC Health Services Research
Subjects:
Online Access:https://doi.org/10.1186/s12913-021-06248-z