Leadership and Knowledge Management in an E-Government Environment
The Malcolm Baldrige National Quality Award (MBNQA) is well known to assess quality and business processes in a variety of sectors, including government. In this study, we investigate the relationship between aspects of the MBNQA’s leadership triad and knowledge management in an e-government context...
Main Authors: | , , , |
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Format: | Article |
Language: | English |
Published: |
MDPI AG
2012-02-01
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Series: | Administrative Sciences |
Subjects: | |
Online Access: | http://www.mdpi.com/2076-3387/2/1/63 |