Leadership and Knowledge Management in an E-Government Environment

The Malcolm Baldrige National Quality Award (MBNQA) is well known to assess quality and business processes in a variety of sectors, including government. In this study, we investigate the relationship between aspects of the MBNQA’s leadership triad and knowledge management in an e-government context...

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Bibliographic Details
Main Authors: Jason H. Sharp, Victor R. Prybutok, Xiaoni Zhang, Sherry D. Ryan
Format: Article
Language:English
Published: MDPI AG 2012-02-01
Series:Administrative Sciences
Subjects:
Online Access:http://www.mdpi.com/2076-3387/2/1/63