ERSAR service quality indicators – practical case of a Municipality
Introduction: Waste services are fundamental in modern societies as they contribute significantly to the social and economic development of the country. Therefore, they must comply with a set of principles, among which are the universality of access, continuity and quality of service and price effic...
Main Authors: | Ana Pardal, Catarina Miguel |
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Format: | Article |
Language: | English |
Published: |
Instituto Superior Politécnico de Viseu
2019-01-01
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Series: | Millenium |
Subjects: | |
Online Access: | https://revistas.rcaap.pt/millenium/article/view/14848 |
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