ERSAR service quality indicators – practical case of a Municipality

Introduction: Waste services are fundamental in modern societies as they contribute significantly to the social and economic development of the country. Therefore, they must comply with a set of principles, among which are the universality of access, continuity and quality of service and price effic...

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Bibliographic Details
Main Authors: Ana Pardal, Catarina Miguel
Format: Article
Language:English
Published: Instituto Superior Politécnico de Viseu 2019-01-01
Series:Millenium
Subjects:
Online Access:https://revistas.rcaap.pt/millenium/article/view/14848