Bank Customers’ Satisfaction, Customers’ Loyalty and Additional Purchases of Banking Products and Services. A Case Study from the Czech Republic
Main Authors: | Anna Chochoľáková, Lenka Gabčová, Jaroslav Belás, Juraj Sipko |
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Format: | Article |
Language: | English |
Published: |
Centre of Sociological Research, Szczecin, Poland
2015-10-01
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Series: | Economics & Sociology |
Online Access: | http://www.economics-sociology.eu/files/ES_8_3_Chocholakova.pdf |
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