Bank Customers’ Satisfaction, Customers’ Loyalty and Additional Purchases of Banking Products and Services. A Case Study from the Czech Republic

Bibliographic Details
Main Authors: Anna Chochoľáková, Lenka Gabčová, Jaroslav Belás, Juraj Sipko
Format: Article
Language:English
Published: Centre of Sociological Research, Szczecin, Poland 2015-10-01
Series:Economics & Sociology
Online Access:http://www.economics-sociology.eu/files/ES_8_3_Chocholakova.pdf