Peningkatan Kualitas Produk Cokelat Dengan Integrasi Metode Kano Dan QFD
The company strives to produce quality products or services. Therefore, companies seek satisfaction or consumer needs so that consumers are satisfied. This study uses the Kano method and QFD. Kano aims to find out the attributes of chocolate products according to consumer desires. Furthermore, QFD g...
Main Authors: | , |
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Format: | Article |
Language: | English |
Published: |
Jurusan Teknik Industri, Fakultas Teknik Universitas Muhammadiyah Malang
2018-08-01
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Series: | Jurnal Teknik Industri |
Subjects: | |
Online Access: | http://ejournal.umm.ac.id/index.php/industri/article/view/6167 |