Transaction Analysis of Interactions at the Reference Desk of a Small Academic Library

As discussions continue about the changing nature of reference service in academic libraries, the Geoffrey R. Weller Library determined that more detailed information on what was happening at the Reference Desk was needed. During the 2006/07 academic year, transactions at the Reference Desk were an...

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Bibliographic Details
Main Author: Heather Empey
Format: Article
Language:English
Published: The Partnership 2011-01-01
Series:Partnership: The Canadian Journal of Library and Information Practice and Research
Online Access:https://journal.lib.uoguelph.ca/index.php/perj/article/view/1183