Pengaruh Kualitas Layanan Jasa Pendidikan Terhadap Kepuasan Mahasiswa Di STMIK Mardira Indonesia Bandung

The study was conducted in STMIK Mardira Indonesia. The results of preliminary studies indicate that student satisfaction in STMIK Mardira Indonesia not optimal. Not optimal for student satisfactions were allegedly caused by factors of service quality include: Physical Evidence, Empathy, Reliability...

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Bibliographic Details
Main Authors: Juhana, Dudung, Mulyawan, Ali
Format: Article
Language:Indonesian
Published: Sekolah Tinggi Ilmu Ekonomi (STIE) Pasundan 2015-04-01
Series:Jurnal Ekonomi, Bisnis dan Entrepreneurship
Subjects:
Online Access:http://jurnal.stiepas.ac.id/index.php/jebe/article/view/106