Improving RE-SWOT Analysis with Sentiment Classification: A Case Study of Travel Agencies

Nowadays, many companies collect online user reviews to determine how users evaluate their products. Dalpiaz and Parente proposed the RE-SWOT method to automatically generate a SWOT matrix based on online user reviews. The SWOT matrix is an important basis for a company to perform competitive analys...

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Bibliographic Details
Main Authors: Shu-Fen Tu, Ching-Sheng Hsu, Yu-Tzu Lu
Format: Article
Language:English
Published: MDPI AG 2021-08-01
Series:Future Internet
Subjects:
Online Access:https://www.mdpi.com/1999-5903/13/9/226