Pengaruh Sistem Manajemen Mutu Iso Terhadap Kinerja Karyawan Melalui Budaya Kualitas Perusahaan (Studi Kasus PT. Otsuka Indonesia Malang)

Pengaruh Sistem Manajemen Mutu Iso Terhadap Kinerja Karyawan Melalui Budaya Kualitas Perusahaan (Studi Kasus PT. Otsuka Indonesia Malang)

Research about the effect of the Quality Management System ISO upon employee's performance through quality corporate culture can be seen from three dimensions. The three dimensions are ISO 9001 certification planning, corporate commitment and procedure implementation. With PT. Otsuka Indonesia...

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Bibliographic Details
Main Authors: Hatane Semuel, Joni Zulkarnain
Format: Article
Language:English
Published: Petra Christian University 2011-01-01
Series:Jurnal Manajemen dan Wirausaha
Subjects:
ISO 9001
quality management system
quality culture
performance
Online Access:http://puslit2.petra.ac.id/ejournal/index.php/man/article/view/18332

Internet

http://puslit2.petra.ac.id/ejournal/index.php/man/article/view/18332

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