KEPUASAN KONSUMEN DI INDUSTRI SUVENIR DALAM PERSPEKTIF E-COMMERCE DAN KUALITAS LAYANAN
Abstract This research was conducted on XYZ Souvenir consumers. The purpose of this research is to determine how much the contribution of the use of E-commerce and Service Quality affects customer satisfaction both partially and simultaneously on XYZ Souvenir. The research method that will be used...
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| Format: | Article |
| Language: | English |
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Politeknik APP
2021-02-01
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| Series: | Jurnal Manajemen Industri dan Logistik |
| Online Access: | https://jurnal.poltekapp.ac.id/index.php/JMIL/article/view/467 |