From Surveys to Skill Sets: Improving Patient Experience by Supporting Clinician Well-Being

Sharing patient satisfaction survey results is not ideal as a stand-alone motivator for clinician behavior change. Rather, this is best combined with efforts to support clinician well-being by offering protected time to improve our communication skills, along with our ability to effectively process...

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Bibliographic Details
Main Author: Jeffrey H Millstein MD
Format: Article
Language:English
Published: SAGE Publishing 2020-08-01
Series:Journal of Patient Experience
Online Access:https://doi.org/10.1177/2374373519874254