The perceived influence of the elements of internal marketing on the brand image of a staffing agency group

The main purpose of the study on which this article is based was to determine the influence of internal marketing on service quality as a means of improving the brand image of staffing agencies. The population of the study was the public staffing industry in South Africa. The sampling unit was the c...

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Bibliographic Details
Main Authors: C. Burin, M. Roberts-Lombard, H. B. Klopper
Format: Article
Language:English
Published: AOSIS 2015-03-01
Series:South African Journal of Business Management
Online Access:https://sajbm.org/index.php/sajbm/article/view/84